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Rochester Christian University

Box Office FAQ

We are happy to provide a refund or exchange your ticket for another date should an emergency arise. If you cannot attend a performance that you have already purchased tickets for, please contact theatre@rcu.edu.

We love having guests on our campus and want to make sure that it is as easy as possible for patrons to navigate parking for performances. Please see our campus map to locate our performance venues and adjacent parking.

The RAC Theater is located in building #12.

The ALT Theater is located in building #11.

The Pit (Outdoor venue) is located next to building #17.

Due to the intimate nature of our performance spaces, late seating may not be permitted. Patrons may have to wait until intermission to be seated for safety reasons. Late seating may be permitted at the discretion of the House Manager. This also applies to patrons that leave the theatre space during the performance.   
 
Parents are encouraged to use discretion when purchasing tickets for their children and should contact the box office manager with any questions about the age-appropriateness of any production. Children 5 years old and under are not permitted into the theatre unless the production is specifically intended for young audiences.
 

We strive to make our performances as accessible as possible. If you are planning to attend a performance and have accessibility concerns, please do not hesitate to reach out to theatre@rcu.edu. When you purchase a ticket online, there is a prompt for you to indicate any accommodations you might need (i.e. wheelchair seating, an aisle seat, room for a service animal, a hearing assist device, etc.). If you are purchasing your ticket at the door, please let the box office attendant know about any needs so our staff can assist you.

At Rochester Christian University, we strive to tell stories that uncover truth and enlighten the human story—the light and the dark. To do this, we must present stories that are as culturally diverse as the audiences that view them. As we celebrate the things that make us similar, we must respect what makes us different. We know that every person will have different triggers and different elements that make them uncomfortable, such as content or language. However, just because the content, language, or characters of a story make us uncomfortable, that does not mean that the story is not worthy of being told. At RCU, for the sake of education, training, and artistic expression, we will deal with such stories. Rochester Christian University Theatre understands that patrons sometimes may find the content in a production unsettling, and we recognize that particular sensitivities vary from person to person. We encourage patrons to contact the box office with any specific concerns about content in our productions by emailing theatre@rcu.edu or calling 248-218-2149. 

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